Privacy Policy

1. Information we collect

We may collect personal information that you voluntarily provide when contacting Loom Co. through our website. Depending on the nature of your enquiry, this may include your name, email address, company, country/location, professional information and any information you choose to include in your message. Our website does not currently collect CVs, résumés or file attachments through its contact form. Limited technical information necessary for the operation, security and delivery of the website may also be processed when you access the site.

2. How we use your information

• respond to enquiries and communications;
• understand potential recruitment or talent needs;
• communicate with professionals interested in Loom Co. or future opportunities;
• evaluate potential business or professional partnerships;
• manage and follow up on business relationships; and
• maintain the security and proper operation of the website.

We will not use personal information collected through the website for purposes that are incompatible with the reason it was provided.

3. Legal basis for processing

Depending on the nature of the interaction and the law that applies, personal information may be processed because it is necessary to respond to a request made by you, to take steps related to a potential business or professional relationship, because Loom Co. has a legitimate interest in managing communications and business relationships, or on another lawful basis required by applicable data protection law. Where consent is required, it will be requested separately and may be withdrawn where applicable.

4. Contact form and service providers

The Loom Co. contact form is currently delivered through Microsoft Forms and information submitted through the form may be processed using Microsoft 365 services that support our communications and internal business processes. We may also use other service providers that support website hosting, security and business operations. Such providers should only process information as necessary to provide the relevant service.

5. Recruitment and external platforms

The Loom Co. website does not currently collect CVs or applications for specific job opportunities. When recruitment opportunities become available, users may be directed to an external recruitment or applicant management platform. Where this occurs, users should review the privacy information presented by the relevant platform before submitting personal information. Loom Co. will update this Privacy Policy as its recruitment processes and technology integrations evolve.

6. How we share information

We do not sell personal information. Personal information may be accessed by Loom Co. and by service providers that support the operation of our website, communications and business processes, where necessary for those purposes. Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal rights.

7. International processing

Because Loom Co. operates internationally and may use technology and service providers located in different countries, personal information may be processed outside the country where it was originally provided. Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including management of the relevant communication or potential business relationship and applicable legal requirements. Information that is no longer necessary will be deleted or appropriately anonymised.

9. Your rights

Depending on the data protection laws applicable to you, you may have rights concerning your personal information, including the right to request access, correction, deletion, restriction of processing, portability or to object to certain processing. Where processing is based on consent, you may withdraw that consent where applicable. You may also have the right to lodge a complaint with the competent data protection authority. To exercise privacy rights or ask questions, contact contact@loomconsulting.co.

10. Third-party websites

Our website may contain links to third-party websites or platforms. Loom Co. is not responsible for the privacy practices of independent third parties. We encourage users to review the applicable privacy information when leaving our website.

11. Cookies and technical data

The website may use strictly necessary technologies required for operation, security and delivery. If Loom Co. introduces non-essential analytics, advertising technologies or additional cookies in the future, this Privacy Policy and any required consent mechanism will be updated accordingly.

12. Changes to this Privacy Policy

We may update this Privacy Policy as Loom Co. evolves, including when we introduce new services, recruitment processes or technology integrations. The latest version will always be made available on this website together with its last updated date.

13. Contact